General questions

You might get our venue on all of our Contact page. See you quickly!

Just what times were check in to check out?

Regarding guests, check in was from 3pm to check out is actually before 12pm.

Can you really check-in before 3pm?

Certainly you can examine in early, but we can not promise your living space are prepared at that time. However, you can always keep their baggage at reception and run explore the metropolis!

Are you experiencing a hairdryer?

We’re going to always have a hairdryer useful, in both your room, or at reception. Only inquire you on introduction, but make sure to carry it back when you are accomplished!

Could there be parking?

Vehicle parking choices are designed for all visitors, however, personal or community vehicle parking varies per area. Please look at the best venue to find out more.

Do you have kids cots?

Kids cots can be found totally free in most places, and are also subject to availabilty. Once you’ve generated a booking, be sure to get in touch with reception to provide an infant cot your place.

Can there be trains and buses close by?

Should it be hyperlinks to airports, trains, metros or even more, we’ve ensured we are always closeby the most famous trains and buses, so it is possible for one check out acquire about town (you can take to our fashion designer bikes too!). In several areas, there’s a bus or tram line set appropriate outside their front door, thus acquiring around is really as easy as may be. For in depth public transit guidelines back and forth all of our locations, be sure to get in touch with yours right.

Am I able to remain the actual fact that I’m not students?

Yes! We welcome passionate folks from all areas of life, so our very own accommodations tend to be open proper and everyone to take pleasure from. As a different though, rooms inside our Barcelona places are only bookable for people visiting Barcelona for academic functions. If you wish to stay in our Barcelona areas, then proof the enrollment is needed at check-in, such as a university letter or a language program subscription data an such like. For everywhere otherwise, you are all set!

In which is it possible to come across more details on a spot?

For lots more more information on every area, you can examine from the venue page on the site, or please call us to find out more.

May I spend in cash?

No, we are a cash-free hotel (which means their wallet won’t have considered all the way down!).

Exactly what installment type do you realy recognize?

We take charge cards (Visa, MasterCard and US Express), debit cards; best (mainly for the session continues to be) and Sofort (only for session stays in Vienna). In all covers, we do NOT recognize PayPal.

Will there be somewhere i will put my personal bike?

If you’re using one of the bikes, you are able to park they inside our on-site bike garage. Have your personal? There isn’t enough space for this also, but there will be a lot of cycle parking spot nearby.

Is animals enabled?

No, we do not enable any pet aside from assitance puppies.

Should I make a reservation in cafe?

Yes, you could make a reservation by going to The Commons web page on the site.

Can I remain if I’m under 18 years of age?

This depends on the positioning plus the type of the stay. Please read a breakdown below.

The Netherlands: If you’re between 16-18 years old, it is possible to remain at some of all of our properties in Holland. What you need to manage was submit a note at check-in with a signature from a parent, declaring which they agree to allow you to remain unsupervised. If you’re under 16, you’ll need direction of a grown-up over 18 ages.

Italy: visitors under 18 aren’t allowed to stick with us without having to be associated with a grown-up. Additionally they need to bring created consent from both dad and mom in the event the sex current just isn’t a parent.

Germany: if you are under 18, you’ll only stay when your parents stay also.

Spain and France: In case you are under 18, your parents will have to complete a permission kind ahead, followed by, you can easily stick to you without a grownup. Kindly contact us to find out more!

Austria: If you?re between 16-18 yrs old, you are able to stay at the house in Austria. All you have to do are turn in a note at check-in with a signature from a parent, stating that they consent to allow you to stay unsupervised. If you?re under 16, you may need supervision of a grownup over 18 many years.

Are break fast within the rate?

No, you could pre-book their break fast before sign in (psst – it is cheaper in the event that you book they ahead!) Simply email us on reservations@thestudenthotel along with your name and scheduling verification amounts and then we’ll get your break fast sorted.

For Semester remains, a break fast dish price can be bought during the booking techniques, or after check-in through the TSHlife software. You can find out more info on dish savings within the college student FAQ part.

Do you realy supply laundry provider in the resorts?

Our stores have on-site washing spaces with several washers, dryers and ironing boards, that can be used all of the time. Soap and material softener come, nonetheless there was widok a little additional fee for usage in the automatic washer and dryer. If you have lined up a Semester keep, after that complimentary laundry is roofed.